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Here are answers to some of your questions.
Order Questions
How Do I Place an Order?
The easiest way to place an order is to add the item to your shopping cart and then check out. You are also able to order by contacting us through chatting with us, by email, or by calling us. Our phone number for ordering is 1 800 501-9859.
Do you offer a Layaway Plan?
We now offer a layaway plan. You now have a choice of making payment installments when purchasing a wig. A $200 down payment is required in order to begin processing your order. Your wig will be shipped to you once full payment has been received.
You get to make your own payment schedule as long as it's all paid within 60 days. Please email us at Orders@Indianlacewigs.com if you are interested in using our payment plan.
Do You Ship Internationally?
Yes
we do ship internationally even though we are located in the US. We ship to the UK, France, Germany as well as other countries. Feel free to email us or chat with us to see if we can ship to your country!
What are the payment methods accepted?
We currently accept Credit Card, Paypal, Google Checkout, and Money Order payments. We also accept Western Union payments for international orders. We accept American Express, Discover, Visa, and Mastercard credit cards.
When will I receive my Wig?
Sales Wigs ship out Within 1 business day! Our custom wigs ship out in 3 - 4 weeks. All our wigs are hand made to offer the best quality. We offer the fastest time for custom wigs!
What types of shipping do offer?
We ship all our items with FedEx. We currently offer FedEx 2-Day, FedEx Standard Overnight and FedEx Overnight Saturday Delivery shipping. We also offer FedEx international express for international shipping.
Wig Questions
What is the difference between a lace front and a full lace wig?
A lace front wig has adjustable straps or stretch material in the back, and therefore cannot be worn in a high ponytail with the back showing. While the full lace wig is lace all around, and can be worn up in a high ponytail. Both wigs can be parted anywhere, anyhow, and both offer a natural look.
What is the difference between swiss lace and French lace?
Swiss lace is a bit thinner and more delicate than French lace, so therefore French lace is recommended for first time wearers. However they both offer a natural look.
What accessories will I need along with my wig?
You will need the tapes or glue to apply the wig. You will also need an adhesive remover to remove adhesive whenever you need to take off. The scalp protector is also recommended but not necessary. All these items can be purchased in our Accessories Section.
What is Indian Remy Hair?
Indian hair is currently the best hair on the market for wigs and weaves. It comes in different textures. These include straight, curly and wavy. The Indian hair is recommended for everyone.
What are the different textures you offer?
We offer Indian Remy, Yaki Remy, and European Remy Hair. We also offer straight, curly, body wavy, kinky curly, loose wavy, wavy, and some other textures. The yaki Remy is exactly like relaxed African American hair, while the Indian Remy hair is a bit silkier. The European Remy is the silkiest hair available.
Do you offer instructions on how to wear my wig?
Yes, instructions on how to wear your lace wig will be included along with your order. You will also receive information on how to take the best care of your wig. These 2 things will help increase the life span of your wig.
Will the adhesives damage my hair line?
No, the adhesives cause zero damage to the hairline as long as an adhesive remover is used to remove the adhesive when taking off the wig. And the X2-O Adhesive is recommended for those with very sensitive skin.
Can I swim or shower with my Lace Wig?
Yes you definitely can. Our adhesives are also waterproof so your wig will stay on when you are swimming, working out, or taking a shower.
Other Questions
Do you offer Refunds or Exchanges?
We offer exchanges as long as it's done within 5 days of receiving your wig, and only if the wig is still in the same condition as it was when received. We do not offer refunds.Are you affiliated with any of the other lace wigs sites out there?
Yes we are affiliated with www.stocklacefronts.com. This is our website for ordering In-Stock and Ready to Ship wigs.
Do you offer wholesale?
Yes
we now offer wholesale. Wholesalers can now receive 25 - 30% off our
retail price! We offer some of the best wholesale available. If you're
a salon owner, hair stylist, Licensed Cosmetologist, or business owner?
Well you now have a great to maximize your Income by
selling our top quality Lace Wigs. Click here to find out more about
our Wholesale Program.
How do I measure my head for a Custom Wig?
Please use the chart below to guide you in measuring your head. Any regular measuring tape will do.
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